Change or Cancel My Booking

Tip: If you process your change or cancellation request online via this page, there is no ZUJI fee. Processing your request over the phone (1300 995 160 or +61 (3) 9820 9555), will incur a ZUJI change fee of $50 per person. Please note: airline fees will apply.

 

1. What type of booking do you wish to change or cancel (Flight only, Hotel only or Holiday Package)?

Your itinerary may contain more than just flights, please tell us what you wish to change or cancel:









Note: Car Rental
Please contact Cartrawler directly to handle your change of booking by either of the following:

Ph: (02) 9037 0120 Online at: cartrawlersupport.com

Note: You will need your booking reference and email address to access your booking.

Note: Travel Insurance - Any changes or cancellations to travel insurance policies need to be made direct with Allianz. Please phone 1800 142 070 between 8am and 7pm AEST Monday to Friday and 8am and 4pm AEST Saturday.

By selecting which items you wish to change or cancel it will help make the process as fast and simple as possible.