Customer Testimonials and Reviews

ZUJI is one of Asia Pacific’s leading online travel agencies, a position the company has held for more than 10 years. Read our reviews before you book with ZUJI Australia and hear what our customers have to say about our online travel booking service and customer service.

No issues! Just booked a one way flight from Phuket to Sydney with Zuji as Jetstar were charging about $100 more pp for the one way flight (and Zuji weren't charging a booking fee). Hoping my good experience with Zuji continues!” - Megan L, Feb 2016, ProductReview

I rang the customer service centre at about midnight, shortly after purchasing tickets. The lady I spoke to was really helpful and really nice and explained the confusion. By 8:00am the next morning, I had my confirmed booking information and itinerary from both Zuji and Jetstar direct. Overall very pleased with my experience and would definitely use this website again.” - Meagan D, Jul 2015, ProductReview

Great staff and service, especially when you need to change a booking!” - Emilie Garside, Dec 2015, Trustpilot

The comparison flight matrix is very insightful and clear. I was easily able to compare prices on flights without scrolling around.” - Jason, March 2015, Trustpilot

Good Experience. Just came back from a trip from Brisbane to Melbourne (22/05/14) which I totally booked through ZUJI and it all went without a hitch.” - Perspective, May 2014, ProductReview

When travelling in Asia, this website is always worth a look to find bargain deals! I have used Zuji a number of times, and every occasion has been problem-free. Zuji captures most available flights, and I have found that its prices are frequently cheaper than buying directly from airline websites.” - Nick Chukiat, Jan 2013, ShopVenture

Great price on accommodation. I recently used Zuji to book accommodation in Sydney. I saved $80 over 4 nights compared with all the other sites that I looked at. In addition to the $80, this was the only site that also had full buffet breakfast included for the all of us (2 Adults and 2 small children). Accommodation (Menzies) was also great.” - Tash, Jan 2013, ProductReview

I've booked and flown through Zuji from Australia to Europe many many times now over the years and have never ever had any problems whatsoever. They're quick and easy, a great website and by far the cheapest and best overall. I've never had to change or cancel but from what I've heard that is hard annoying to do through any company.” - Esther, Dec 2012, ProductReview