Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya, 60189, Indonesia

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Mercure Surabaya

About the Hotel

Property Location
A stay at Mercure Surabaya places you in the heart of Surabaya, convenient to Mpu Tantular Museum and Surabaya Zoo. This 4-star hotel is within close proximity of Surabaya Town Square and Sharp Bamboo Monument.

Rooms
Make yourself at home in one of the 257 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Treat yourself with massages and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily from 5 AM to 10 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel Facilities

  • Meeting rooms 12
  • Health club
  • Business center
  • Spa treatment room(s)
  • Television in common areas
  • Wedding services
  • Hair salon
  • Dry cleaning/laundry service
  • Number of meeting rooms - 4
  • Valet parking (surcharge)
  • Free WiFi
  • Poolside bar
  • Free wired Internet
  • Fitness facilities
  • Airport transportation (surcharge)
  • Gift shops or newsstand
  • Express check-out
  • Spa tub
  • Garden
  • Total number of rooms - 257
  • Elevator/lift
  • Number of restaurants - 3
  • Laundry facilities
  • Multilingual staff
  • Outdoor pool
  • Free self parking
  • Conference center
  • Coffee shop or café
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Concierge services
  • Spa services on site
  • Luggage storage
  • Bar/lounge
  • Children's pool
  • Tours/ticket assistance
  • Computer station
  • Terrace
  • Number of floors - 14
  • Number of buildings/towers - 2
  • In-room accessibility
  • Free newspapers in lobby
  • RV, bus, truck parking
  • Porter/bellhop
  • Accessible bathroom
  • 24-hour front desk
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Room Facilities

  • Room service (24 hours)
  • Hair dryer
  • In-room safe
  • Connecting/adjoining rooms available
  • Free toiletries
  • Desk
  • Phone
  • Free wired Internet
  • Slippers
  • Cable TV service
  • Minibar
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free cribs/infant beds
  • Free newspaper
  • Free WiFi
  • Bidet
  • Rollaway/extra beds (surcharge)
  • Coffee/tea maker
  • LED TV
  • Free bottled water
  • Shower only
  • Iron/ironing board
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 120000 for adults and IDR 60000 for children (approximately)
  • Airport shuttle fee: IDR 220000 per vehicle (one way)
  • Valet parking fee: IDR 30000 per day
  • Rollaway bed fee: IDR 400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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