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About the Hotel
A stay at Hotel Neptuno places you in the heart of Playa de Palma, convenient to La Porciuncula Church and El Arenal Beach. This 4-star hotel is within close proximity of Port of El Arenal and Aqualand.
Make yourself at home in one of the 114 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or grab a snack at a coffee shop/café. Relax with your favorite drink at a bar/lounge or a poolside bar.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
- Number of buildings/towers - 1
- Television in common areas
- 24-hour front desk
- Newspapers in lobby (surcharge)
- One meeting room
- Dry cleaning/laundry service
- Total number of rooms - 114
- Free WiFi
- Pool umbrellas
- Indoor pool
- Outdoor seasonal pool
- Fitness facilities
- Multilingual staff
- Outdoor pool
- Tours/ticket assistance
- Pool sun loungers
- Breakfast available (surcharge)
- Children's pool
- Snack bar/deli
- Area shuttle (surcharge)
- Poolside bar
- Number of floors - 3
- Coffee shop or café
- Luggage storage
- Hair dryer
- In-room safe
- Blackout drapes/curtains
- Free toiletries
- Flat-panel TV
- Daily housekeeping
- Air conditioning
- Free WiFi
- Free cribs/infant beds
- Satellite TV service
Know Before You Go
- Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- No pets and no service animals are allowed at this property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- In-room safe fee: EUR 2.5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.
Renovations and Closures
The property is closed between 01 November and 04 February.