Hotel Jen Penang By Shangri-La

Magazine Road, George Town, Penang, 10300, Malaysia

Select your stay dates to check availability at Hotel Jen Penang By Shangri-La

Hotel Jen Penang By Shangri-La

About the Hotel

Property Location
With a stay at Hotel Jen Penang By Shangri-La, you'll be centrally located in Penang, steps from KOMTAR and minutes from 1st Avenue Mall. This 4-star hotel is convenient to Prangin Mall.

Rooms
Make yourself at home in one of the 443 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel Facilities

  • Wedding services
  • Roll-in shower
  • Limo or Town Car service available
  • Business center
  • Gift shops or newsstand
  • Free WiFi
  • Spa services on site
  • Airport transportation (surcharge)
  • Express check-in
  • 24-hour health club
  • Babysitting or childcare (surcharge)
  • In-room accessibility
  • Number of bars/lounges - 2
  • Pool umbrellas
  • Elevator/lift
  • Laundry facilities
  • Number of meeting rooms - 8
  • Designated smoking areas (fines apply)
  • Sauna
  • Conference center
  • Free self parking
  • Year Built 1986
  • Television in common areas
  • Concierge services
  • Safe-deposit box at front desk
  • Outdoor pool
  • Luggage storage
  • Computer station
  • 24-hour front desk
  • Multilingual staff
  • Number of floors - 17
  • Children's pool
  • Breakfast available (surcharge)
  • Free wired Internet
  • Number of buildings/towers - 1
  • Hair salon
  • Meeting rooms 6
  • Restaurant
  • Porter/bellhop
  • Free beach shuttle
  • Total number of rooms - 443
  • Express check-out
  • Tours/ticket assistance
  • Designated smoking areas
  • Free reception
  • Steam room
  • Dry cleaning/laundry service
  • Accessible bathroom
Show all hotel facilities Show less hotel facilities

Room Facilities

  • Room service (24 hours)
  • Connecting/adjoining rooms available
  • Free toiletries
  • Private bathroom
  • LCD TV
  • In-room childcare (surcharge)
  • Hair dryer
  • Free wired Internet
  • Down comforter
  • Slippers
  • Satellite TV service
  • In-room safe (laptop compatible)
  • Premium TV channels
  • Free cribs/infant beds
  • Desk
  • Pillow menu
  • Daily housekeeping
  • Free WiFi
  • Phone
  • Blackout drapes/curtains
  • In-room massage available
  • Bathrobes
  • Iron/ironing board
  • Shower only
  • Free bottled water
Show all room facilities Show less room facilities

Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 55 for adults and MYR 25 for children (approximately)
  • Airport shuttle fee: MYR 117 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Show all hotel policy Show less hotel policy