Hotel Cielo

4th Street, between 5th and 10th Ave, Playa del Carmen, 77710, MX

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Hotel Cielo

About the Hotel

Property Location
Hotel Cielo is in the heart of Playa del Carmen, walking distance from Yucatek Divers and Central Square. This hotel is within close proximity of Playa del Carmen Maritime Terminal and Nuestra Senora del Carmen Catholic Church.

Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Rec, Spa, Premium Amenities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and babysitting/childcare (surcharge). Additional features include wedding services and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a satisfying meal at a restaurant serving guests of Hotel Cielo. A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

Hotel Facilities

  • Airport transportation (surcharge)
  • Multilingual staff
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Rooftop terrace
  • Wedding services
  • Beach towels
  • Total number of rooms - 18
  • Free breakfast
  • Number of floors - 3
  • Luggage storage
  • Beach umbrellas
  • Area shuttle (surcharge)
  • Tours/ticket assistance
  • Number of buildings/towers - 2
  • Restaurant
  • Smoke-free property
  • 24-hour front desk
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Room Facilities

  • Iron/ironing board (on request)
  • Individually decorated
  • Free toiletries
  • Connecting/adjoining rooms available
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Desk
  • Daily housekeeping
  • Air conditioning
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Shower only
  • Ceiling fan
  • Private bathroom
  • Television
  • Turndown service
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Hotel Policy

Know Before You Go

  • A resort fee is included in the total price displayed.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 650 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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