Heart Hotel

11b Hang Hanh Street, Hoan Kiem District, Hanoi, 10000, VN

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Heart Hotel

About the Hotel

Property Location
With a stay at Heart Hotel, you'll be centrally located in Hanoi, steps from Hang Gai Street and Ngoc Son Temple. This hotel is within close proximity of Thang Long Water Puppet Theatre and Hoan Kiem Lake.

Rooms
Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Additional features include a television in the lobby and tour/ticket assistance.

Dining
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and a computer station. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Hotel Facilities

  • Luggage storage
  • Computer station
  • Train station pickup (surcharge)
  • Smoke-free property
  • Bar/lounge
  • Free newspapers in lobby
  • Number of floors - 9
  • Designated smoking areas
  • Tours/ticket assistance
  • Total number of rooms - 15
  • Dry cleaning/laundry service
  • Year Built 2006
  • Business center
  • Free WiFi
  • Television in lobby
  • Concierge services
  • Babysitting or childcare (surcharge)
  • Number of buildings/towers - 1
  • Express check-in
  • Safe-deposit box at front desk
  • Airport transportation (surcharge)
  • Free wired high-speed Internet
  • Elevator/lift
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Room Facilities

  • Rollaway/extra beds (surcharge)
  • Free newspaper
  • Free cribs/infant beds
  • Free WiFi
  • Slippers
  • Soundproofed rooms
  • Private bathroom
  • Minibar
  • Free local calls
  • Premium TV channels
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Hair dryer
  • Air conditioning
  • Free bottled water
  • Room service (24 hours)
  • Daily housekeeping
  • Free wired high-speed Internet
  • Desk
  • Phone
  • Day bed
  • Free toiletries
  • LCD TV
  • In-room safe
  • Shower/tub combination
  • Refrigerator
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The hotel will be renovating from 14 September 2015 to 05 October 2015 (completion date subject to change). The following areas are affected:

  • Dining venue
  • Lobby
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

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