Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, 77710, Mexico

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Grand Velas Riviera Maya - All Inclusive

About the Hotel

Property Location
With a stay at Grand Velas Riviera Maya - All Inclusive, you'll be centrally located in Playa del Carmen, convenient to El Camaleon Golf Club and Grand Coral Golf Riviera Maya. This 5-star resort is within the region of Xcaret Eco Theme Park.

Rooms
Make yourself at home in one of the 539 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 8 restaurants, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7 AM to noon.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This resort has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Hotel Facilities

  • ATM/banking
  • Children's pool
  • Free beach cabanas
  • Tours/ticket assistance
  • Accessible bathroom
  • Laundry facilities
  • Free beach shuttle
  • Luggage storage
  • Front desk (limited hours)
  • Snack bar/deli
  • Supervised childcare/activities
  • Smoke-free property
  • Picnic area
  • Number of bars/lounges - 6
  • Free newspapers in lobby
  • Number of restaurants - 8
  • Full-service spa
  • Porter/bellhop
  • Area shuttle (surcharge)
  • Children's club (free)
  • Terrace
  • Free valet parking
  • Garden
  • Fitness facilities
  • Business center
  • Sauna
  • Free breakfast
  • Number of buildings/towers - 3
  • Number of outdoor pools - 3
  • Shopping on site
  • Meeting rooms 32
  • Arcade/game room
  • Beach towels
  • Number of poolside bars - 3
  • Spa services on site
  • In-room accessibility
  • Gift shops or newsstand
  • Multilingual staff
  • Computer station
  • Babysitting or childcare
  • Number of spa tubs - 4
  • Total number of rooms - 539
  • Pool umbrellas
  • Number of swim-up bars - 3
  • Limo or Town Car service available
  • Free WiFi
  • Beach sun loungers
  • Conference space
  • Pool sun loungers
  • Children's club
  • Number of beach bars - 2
  • Steam room
  • Beach umbrellas
  • Dry cleaning/laundry service
  • Supervised childcare/activities (free)
  • Billiards or pool table
  • Free reception
  • Number of meeting rooms - 32
  • Year Built 2008
  • Elevator/lift
  • Number of floors - 4
  • Conference space size (feet) - 94548
  • Number of indoor pools - 2
  • Beach shuttle (surcharge)
  • Conference center
  • Concierge services
  • Spa treatment room(s)
  • Wedding services
  • Hair salon
  • Conference space size (meters) - 8784
  • Free grocery shopping service
  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Roll-in shower
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Room Facilities

  • Pillow menu
  • Jetted bathtub
  • Free weekday newspaper
  • Ceiling fan
  • Rainfall showerhead
  • In-room safe (laptop compatible)
  • Phone
  • Private bathroom
  • Dial-up Internet access (surcharge)
  • In-room climate control (air conditioning)
  • Private spa tub
  • Turndown service
  • Free WiFi
  • Free bottled water
  • Separate bathtub and shower
  • Iron/ironing board
  • Cable TV service
  • Espresso maker
  • Hypo-allergenic bedding available
  • Premium TV channels
  • Blackout drapes/curtains
  • Room service (24 hours)
  • Premium bedding
  • Hair dryer
  • Slippers
  • Free toiletries
  • Desk
  • Bathrobes
  • Designer toiletries
  • MP3 docking station
  • DVD player
  • Flat-panel TV
  • Daily housekeeping
  • Balcony or patio
  • In-room childcare (surcharge)
  • iPod docking station
  • Connecting/adjoining rooms available
  • Down comforter
  • Minibar (stocked, free items)
  • HDTV
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one way)
  • Late check-out fee: USD 65

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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