Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, 77710, Mexico

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Grand Velas Riviera Maya - All Inclusive

About the Hotel

Property Location
With a stay at Grand Velas Riviera Maya - All Inclusive, you'll be centrally located in Playa del Carmen, convenient to El Camaleon Golf Club and Gran Coral Golf. This 5-star resort is within the region of Xcaret Eco Theme Park.

Rooms
Make yourself at home in one of the 539 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 8 restaurants, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This resort has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Hotel Facilities

  • ATM/banking
  • Accessible bathroom
  • Sauna
  • Children's pool
  • Front desk (limited hours)
  • Snack bar/deli
  • Free beach cabanas
  • Supervised childcare/activities (free)
  • Tours/ticket assistance
  • Laundry facilities
  • Elevator/lift
  • Free valet parking
  • Free beach shuttle
  • Number of floors - 4
  • Luggage storage
  • Supervised childcare/activities
  • Conference space size (feet) - 94548
  • Number of indoor pools - 2
  • Beach shuttle (surcharge)
  • Meeting rooms 32
  • Beach towels
  • Picnic area
  • Number of bars/lounges - 6
  • Smoke-free property
  • Free newspapers in lobby
  • Number of restaurants - 8
  • Full-service spa
  • Total number of rooms - 539
  • Porter/bellhop
  • Area shuttle (surcharge)
  • Conference center
  • Children's club (free)
  • Terrace
  • Conference space
  • Concierge services
  • Garden
  • Pool sun loungers
  • Fitness facilities
  • Children's club
  • Number of beach bars - 2
  • Steam room
  • Spa treatment room(s)
  • Business center
  • Wedding services
  • Free breakfast
  • Beach umbrellas
  • Dry cleaning/laundry service
  • Hair salon
  • Number of buildings/towers - 3
  • Number of outdoor pools - 3
  • Shopping on site
  • Arcade/game room
  • Conference space size (meters) - 8784
  • Free grocery shopping service
  • Number of poolside bars - 3
  • Billiards or pool table
  • Spa services on site
  • Free reception
  • Babysitting or childcare (surcharge)
  • Gift shops or newsstand
  • Multilingual staff
  • In-room accessibility
  • Computer station
  • Babysitting or childcare
  • Number of meeting rooms - 32
  • Number of spa tubs - 4
  • Pool umbrellas
  • Number of swim-up bars - 3
  • Limo or Town Car service available
  • Airport transportation (surcharge)
  • Free WiFi
  • Beach sun loungers
  • Year Built 2008
  • Roll-in shower
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Room Facilities

  • Pillow menu
  • In-room safe (laptop compatible)
  • Dial-up Internet access (surcharge)
  • Phone
  • Free toiletries
  • Desk
  • Jetted bathtub
  • Free weekday newspaper
  • Ceiling fan
  • Rainfall showerhead
  • Free bottled water
  • Private bathroom
  • Flat-panel TV
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Separate bathtub and shower
  • Iron/ironing board
  • Balcony or patio
  • Cable TV service
  • In-room childcare (surcharge)
  • Espresso maker
  • Rollaway/extra beds (free)
  • Private spa tub
  • Turndown service
  • Free WiFi
  • Free cribs/infant beds
  • iPod docking station
  • Connecting/adjoining rooms available
  • Down comforter
  • Bathrobes
  • Designer toiletries
  • Hypo-allergenic bedding available
  • MP3 docking station
  • Premium TV channels
  • Blackout drapes/curtains
  • Room service (24 hours)
  • DVD player
  • Premium bedding
  • Minibar (stocked, free items)
  • HDTV
  • Hair dryer
  • Slippers
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one way)
  • Late check-out fee: USD 65

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 180.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 85.00 (from 4 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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