Best Western Plus Alpen Resort Hotel

Spissstrasse 52, Zermatt, 3920, CH

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Best Western Plus Alpen Resort Hotel

About the Hotel

Property Location
With a stay at Best Western Plus Alpen Resort Hotel in Zermatt, you'll be near ski lifts and minutes from Gornergrat Station, and close to Matterhorn Museum. This 4-star hotel is within close proximity of Mountaineers Cemetery and St. Mauritius Church.

Make yourself at home in one of the 55 guestrooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 indoor swimming pools. Additional amenities include complimentary wireless Internet access, concierge services, and ski storage.

Enjoy a satisfying meal at a restaurant serving guests of Best Western Plus Alpen Resort Hotel. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has facilities measuring 269 square feet (25 square meters), including a meeting room. A train station pick-up service is provided at no charge.

Hotel Facilities

  • Sauna
  • Spa tub
  • Garden
  • Concierge services
  • Full-service spa
  • Terrace
  • Bar/lounge
  • Luggage storage
  • Restaurant
  • Free breakfast
  • Outdoor tennis courts 2
  • Indoor pool
  • Conference space size (feet) - 269
  • Ski-in/ski-out access
  • Tennis on site
  • Ski passes available
  • One meeting room
  • Computer station
  • Number of floors - 5
  • Fitness facilities
  • Number of indoor pools - 2
  • Free WiFi
  • Free train station pickup
  • Coffee/tea in lobby
  • Tours/ticket assistance
  • Conference space size (meters) - 25
  • Front desk (limited hours)
  • Elevator/lift
  • Ski storage
  • Free newspapers in lobby
  • Dry cleaning/laundry service
  • Total number of rooms - 55
  • Steam room
  • Designated smoking areas
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Room Facilities

  • Free toiletries
  • Desk
  • Phone
  • Minibar
  • Daily housekeeping
  • Bathtub or shower
  • Free WiFi
  • Cable TV service
  • Sofa bed size single
  • Cribs/infant beds (surcharge)
  • Separate sitting area
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Balcony or patio
  • Room service
  • Hair dryer
  • Slippers
  • Private bathroom
  • LCD TV
  • In-room safe
  • Pillowtop mattress
  • Rollaway/extra beds available
  • Bathrobes
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Sofa bed
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Hotel Policy

Know Before You Go

  • This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: CHF 60 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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