Banyan Tree Mayakoba

Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, 77710, Mexico

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Banyan Tree Mayakoba

About the Hotel

Property Location
With a stay at Banyan Tree Mayakoba in Playa del Carmen (Mayakoba), you'll be convenient to El Camaleon Golf Club and Gran Coral Golf. This 5-star resort is within close proximity of Tres Rios Ecopark and 28 de Julio Square.

Make yourself at home in one of the 117 air-conditioned rooms featuring private pools and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Grab a bite at one of the resort's 4 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at one of the 3 bars/lounges or 2 poolside bars.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This resort has 5622 square feet (522 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Hotel Facilities

  • Number of bars/lounges - 3
  • Dry cleaning/laundry service
  • Hair salon
  • Meeting rooms 4
  • Beach towels
  • Steam room
  • Children's club
  • Tours/ticket assistance
  • Health club
  • Luggage storage
  • Concierge services
  • Wedding services
  • Number of meeting rooms - 4
  • Spa treatment room(s)
  • Total number of rooms - 117
  • Children's club (free)
  • Number of floors - 1
  • Free self parking
  • Spa services on site
  • Golf course on site
  • Babysitting or childcare
  • Gift shops or newsstand
  • Terrace
  • Express check-out
  • Conference center
  • Accessible bathroom
  • Conference space size (meters) - 522
  • Supervised childcare/activities (free)
  • Multilingual staff
  • Number of poolside bars - 2
  • Number of swim-up bars - 2
  • ATM/banking
  • Spa tub
  • Free beach shuttle
  • Elevator/lift
  • Children's pool
  • Free valet parking
  • 24-hour business center
  • Full-service spa
  • Number of restaurants - 4
  • Garden
  • Number of outdoor pools - 2
  • Computer station
  • Sauna
  • Babysitting or childcare (surcharge)
  • Beach umbrellas
  • Free newspapers in lobby
  • Porter/bellhop
  • Year Built 2009
  • Picnic area
  • Smoke-free property
  • Breakfast available (surcharge)
  • Beach sun loungers
  • Supervised childcare/activities
  • 24-hour front desk
  • Outdoor tennis courts - 2
  • Pool umbrellas
  • Express check-in
  • Conference space size (feet) - 5622
  • Free WiFi
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Room Facilities

  • Bathrobes
  • Pay movies
  • Hypo-allergenic bedding available
  • Separate living room
  • LCD TV
  • Access via exterior corridors
  • Furnished balcony or patio
  • Room service (24 hours)
  • Hair dryer
  • DVD player
  • Pillow menu
  • Blackout drapes/curtains
  • Slippers
  • Free cribs/infant beds
  • Separate dining area
  • In-room safe (laptop compatible)
  • Free WiFi
  • Rollaway/extra beds (surcharge)
  • Free bottled water
  • Private pool
  • Private bathroom
  • Desk
  • Cable TV service
  • Phone
  • Rainfall showerhead
  • Free toiletries
  • Minibar
  • Daily housekeeping
  • Iron/ironing board
  • In-room climate control (air conditioning)
  • Down comforter
  • Espresso maker
  • Separate bathtub and shower
  • HDTV
  • Egyptian-cotton sheets
  • Deep soaking bathtub
  • Free newspaper
  • Separate sitting area
  • Turndown service
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Hotel Policy

Know Before You Go

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 900 and MXN 1000 per person (approximately)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Rollaway bed fee: MXN 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The property will be renovating from 23 May 2017 to 02 June 2017 (completion date subject to change). The following areas are affected:

  • Exterior

Alternate facilities will be available offsite during the renovation.

The following facilities will be closed from 23 May 2017 to 02 June 2017 (dates subject to change):
  • Beach
During renovations, the resort will make every effort to minimize noise and disturbance.

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